Valley Bank of Nevada is pleased to offer Internet Banking services. Delivering these services requires a solid security framework that protects you and our institutional data from outside intrusion. We are committed to working with our Internet, information technology, and communications service providers to produce the safest operating environment possible for our customers.
Valley Bank of Nevada requires the use of an Access Identification Number and a Password to use the Online Banking services. To deter unauthorized log in attempts, the system will lock out the user after three unsuccessful attempts. We have taken precautions to offer you an Online Banking system that is protected; however, it is your responsibility to keep your Online Password and Access Identification Number, Account Numbers and Personal Identification information confidential.
Every effort has been made by the Valley Bank of Nevada to give accurate and reliable information in the Valley Bank of Nevada’ web site. Please be aware that due to the possibility of human and mechanical errors, as well as other factors, the Valley Bank of Nevada is not responsible for errors and omissions confined herein.
All information in the Valley Bank of Nevada’ web site is provided "as is," without warranty of any kind. The Valley Bank of Nevada makes no representations and specifically disclaims any express or implied warranties to users or any third parties, including but not limited to, warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any purpose. The content of this web site may not be used for commercial or non-commercial use without the express written consent of the Valley Bank of Nevada
The Valley Bank of Nevada shall not be liable under any circumstances to users and/or third parties for indirect, consequential, incidental or punitive damages as a result of using the web site. Even if the Valley Bank of Nevada is advised of the possibility of such damages, the Valley Bank of Nevada shall not be liable.
The Valley Bank of Nevada’ web site may include access to external web sites, known as "links". Please note that the Valley Bank of Nevada is not associated with and has no control over the content or information on such links and, therefore, is not responsible for any such links or external web sites. The Valley Bank of Nevada does not endorse, promote, and/or sanction these links. The links have been provided for your convenience. The content or information in such links is the sole responsibility of their authors and/or owners.
Please carefully read the Agreement below. This agreement includes your rights and obligations as a user of or Online Banking Service. It also describes the rights and obligations of Valley Bank of Nevada. By pressing the, "I Agree" button below, you agree to comply with the terms and conditions of this Agreement.
The first time you access your account(s) through Online Banking you will need to confirm your agreement to abide by the terms and conditions of this Agreement and acknowledge your receipt and understanding of this disclosure by pressing the, "I Agree" button. We may change the terms or amend this Agreement from time to time without notice or as otherwise provided by law. Each time you use our Services or you permit any other person to use our Services, you are agreeing to the terms and conditions that we have set out in this agreement, as amended, and each amendment thereto from time to time by us.
For security purposes, you are required to change your Access ID and Password upon your initial login to Online Banking. You determine what Access ID and Password you will use and the identity of your password is not communicated to us. For your protection, we recommend that you frequently change your personal password used to access Online Banking. (You can change your password under the Change Password button.) You agree to hold your Password and Access ID in strict confidence and you will notify us immediately if your Password and/or Access ID is lost or stolen. As a precaution, it is recommended that you memorize your Password and Access ID and do not write either down. Passwords should not be easy to guess; for example, your children's or pet's names, birth dates, addresses or other easily recognized identifications related to you. It is also recommended you do not have your browser automatically remember your password. The Access ID must contain at least 6 characters while your Password is required to be between 8 and 16 characters. Your Password must contain at least one numeric character, one alpha character, and one special character. Both your Access ID and Password are case sensitive.
VALLEY BANK OF NEVADA Online Banking Computer Transfers – types of transfers and charges – You may access your account(s) by computer through the internet by logging onto our website at www.bankofnlv.com and using your password and your user name, to:
Liability for failure to make transfers. If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:
We will disclose information to third parties about your account or the transfers you make:
In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this brochure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
We will determine whether an error occurred within 10 business days (5 business days for VALLEY BANK OF NEVADA Debit Card point-of-sale transactions and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new account, a point-of-sale transaction or a foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days (5 business days for VALLEY BANK OF NEVADA Debit Card point-of-sale transactions and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered a new account for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account is opened. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.
You may ask for copies of the documents that we used in our investigation.
VALLEY BANK OF NEVADA
6385 SIMMONS STREET
NORTH LAS VEGAS, NEVADA 89031
Business days, Monday through Friday
Excluding Federal Holidays
MORE DETAILED INFORMATION IS AVAILABLE
NOTICE OF ATM/NIGHT DEPOSIT
FACILITY USER PRECAUTIONS
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